• Customer Service

    Help with order status, returns, or
    post sales assistance.
    Hours: 7:00 to 18:00 CST
    Call: +49 1801 808 800
    or Email Us

  • Technical Service

    Technical & application assistance
    before and after the sale.
    Hours: 8:00 to 18:00 CST
    Call: 800-323-4340
    or Email Us


Comprehensive service and support for all single & multichannel pipettes both manual and electronic, as well as a range of calibration options to meet individual needs. 
Learn about Pipette Services

Sometimes a specification or package size just doesn’t meet your requirements. We understand that one solution does not fit all. If you can’t find exactly what you need, our Special and Custom Ordering capabilities can help locate the product you need. We have access to thousands of products beyond what is offered here.
Learn about custom ordering

For select customers, Cole-Parmer provides integrated eProcurement options to support your organization’s strategic initiatives in spend management. We offer our eProcurement customers seamless integration with most eProcurement platforms. We specifically have strategic partnerships with Ariba, Sciquest, Oracle and Coupa. We support both punchout (cXML) and hosted catalog solutions. Our dedicated team of eProcurement experts provide you with ongoing support, before, during and after implementation. If you’re interested in implementing any of our eProcurement solutions
Contact us


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